Account & data
DELETE ACCOUNT
Request permanent deletion of your ProofIt account and its data.
Important
Deleting your account is permanent once an administrator approves it. After approval:
- Your ProofIt account will be permanently deleted.
- You will lose access to all organisations.
- All active sessions will be logged out.
- Some payment records may be retained where required by law.
Option 1: Request deletion in the app (fastest)
If you can sign in as the business owner, this is quickest because it confirms you own the account.
- Open ProofIt and sign inUse the owner account you want to delete.
- Go to Settings → Delete AccountEnter your reason. Your email and phone are filled in from your profile.
- Submit the requestYou can check its status, or cancel it while it is pending, from the same screen.
Staff members: your work data belongs to the organisation you work for. Ask your owner to remove you, or use the form below.
Option 2: Request deletion from this page
Can't access the app? Fill in this form. We'll prepare an email to support@proofit.in in your email app. Please send it from your registered email address so we can verify you own the account.
How it works
- Submit requestFrom the app or using the form above.
- VerificationOur team verifies that you own the account.
- Admin approvalAn administrator reviews your request. You're notified when it is approved or rejected.
- Permanent deletionYour account and associated data are permanently deleted.
Data deleted after approval
| Deleted | Retained (legal requirements) |
|---|---|
| Profile information | Payment records |
| Email address | Invoice records |
| Organisation access | Compliance logs |
| Reports | — |
| Attendance | — |
| Notifications | — |
More detail is in our Privacy Policy. If you have an active subscription, see Terms §15 for what happens to it.