Terms &
Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you") and BHive Technologies ("Company", "we", "us") governing your use of the ProofIt mobile application ("App") available on Android (Google Play Store) and iOS (Apple App Store), and the website at proofit.in ("Website").

By downloading, installing, or using ProofIt — including by signing in with your Google account — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using ProofIt on behalf of a business or organisation, you represent that you have the authority to bind that organisation to these Terms, and "you" refers to both you personally and that organisation.

ProofIt is a field work proof application that enables:

• Business owners to assign jobs to field staff, monitor work in real time, track attendance, and share work completion proof to customers
• Field staff to receive job assignments, capture GPS-stamped before/after photos of completed work, and submit reports to their employer
• Customers (indirectly) to receive PDF work completion reports shared by business owners via WhatsApp or email

ProofIt is a Software as a Service (SaaS) product operated by BHive Technologies, a company registered in India. The App is available on a free tier and paid subscription plans as described in Section 7.

To use ProofIt, you must:

• Be at least 18 years of age
• Have a valid Google account for authentication
• Be legally permitted to enter into binding contracts under applicable law
• Use the App only for legitimate business or employment purposes
• Not be a person barred from receiving services under the laws of India or any other applicable jurisdiction

ProofIt is intended for use by contracting businesses, field service companies, facility management organisations, and similar enterprises operating in India. Use by individuals for purely personal purposes (not related to a business or employment) is not the intended use case but is not prohibited.

Account creation: ProofIt uses Google Sign-In exclusively for account creation and authentication. By signing in with Google, you authorise ProofIt to access your Google account name, email address, and profile photo as described in our Privacy Policy.

Organisation owners: When you first sign in as a new user without an existing invite, you are treated as an organisation owner. You will be prompted to enter your company name to create your organisation. You are responsible for all activity that occurs under your organisation account, including the actions of staff members you invite.

Staff members: Staff join ProofIt via an invite link sent by their organisation owner. By accepting an invite, you acknowledge that your work activity — including your GPS location, photos, and submitted reports — will be visible to your organisation owner.

Account security: You are responsible for maintaining the security of your Google account. ProofIt does not have access to your Google password. If you believe your account has been compromised, contact us immediately at support@proofit.in.

One account per person: You may not create multiple ProofIt accounts for the same individual. Each person should have exactly one ProofIt account linked to their Google account.

Account accuracy: You agree to provide accurate information when setting up your account and to keep it up to date. Providing false information, including a fake business name or location, is a violation of these Terms.

You agree to use ProofIt only for its intended purpose — to document field work, manage a field team, and share work completion proof. Specifically, you agree to:

• Use the App only in connection with genuine, real-world work activities
• Capture photos only at actual job locations where work was performed
• Submit reports that accurately reflect work completed by you or your team
• Use the live map feature only to track staff members who have been informed that location tracking is active
• Share PDF reports only with customers who are parties to the relevant work contract
• Comply with all applicable Indian laws including labour laws, privacy laws, and consumer protection laws
• Ensure that staff members you invite to your organisation are aware that their location and work activity will be tracked
• Maintain accurate customer records and obtain necessary consent before sharing customer data within the App

You must not use ProofIt for any of the following purposes:

• Falsifying work records: Using mock GPS apps, editing photos after capture, submitting reports for work not actually performed, or any other method of creating false work evidence
• Unauthorised access: Attempting to access accounts, data, or systems belonging to other users, organisations, or BHive Technologies
• Reverse engineering: Decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code of the App
• Data scraping: Using automated tools to extract data from the App or API
• Harmful content: Uploading, storing, or sharing illegal, defamatory, obscene, or harmful content through the App
• Impersonation: Creating accounts or submitting reports impersonating another person, business, or entity
• Spam: Using the broadcast notification feature to send unsolicited commercial messages to staff members
• Security attacks: Attempting to probe, scan, or test the vulnerability of our systems, or circumventing security measures
• Reselling: Reselling, sublicensing, or otherwise commercialising access to ProofIt without written permission from BHive Technologies
• Illegal purposes: Using the App in connection with any illegal activity including fraud, money laundering, or tax evasion
• Competitor analysis: Using the App primarily to gather intelligence about ProofIt's features for a competing product

ProofIt is available on the following subscription plans:

Billing cycle: Paid plans are billed monthly. Your subscription begins on the date of first payment and renews automatically on the same date each month.

Payment processing: Payments are processed by Razorpay, a PCI-DSS compliant payment gateway. BHive Technologies does not store your credit or debit card details. By subscribing, you agree to Razorpay's Terms of Service.

Android payments: Subscriptions purchased through the Android app are processed through Razorpay directly within the app.

iOS payments: ProofIt for iOS does not process payments within the app. To subscribe or upgrade, visit proofit.in/upgrade in your browser. This is in accordance with Apple App Store guidelines.

Plan limits: If you exceed your plan's staff or customer limit, you will be prompted to upgrade. Exceeding limits does not automatically upgrade your plan or incur additional charges.

Plan downgrades: If you downgrade to a lower plan or your subscription expires, your account will be automatically adjusted to the lower plan's limits. Reports older than the lower plan's history limit will no longer be accessible but will not be permanently deleted until 30 days after downgrade.

Price changes: We reserve the right to change subscription prices with 30 days' notice. Price changes will not affect current billing cycles — they take effect from the next renewal after the notice period.

All subscription payments are non-refundable except in the following circumstances:

• Technical failure: If a payment was charged but the subscription was not activated due to a technical error on our part, we will issue a full refund or activate the subscription
• Duplicate payment: If you were charged twice for the same subscription period, we will refund the duplicate charge
• Service unavailability: If ProofIt was unavailable for more than 72 consecutive hours due to our error, we will issue a pro-rated refund for the affected period

Refund requests must be submitted within 14 days of the disputed charge to support@proofit.in with your registered email address and the transaction ID from Razorpay. We will review and respond within 7 business days.

Approved refunds will be credited to the original payment method within 5-10 business days, subject to your bank's processing time.

ProofIt integrates with several Google services. By using ProofIt, you also agree to Google's Terms of Service for the applicable services:

• Google Sign-In: Subject to Google Terms of Service
• Google Drive: Subject to Google Drive Terms of Service
• Google Maps: Subject to Google Maps Platform Terms of Service
• Firebase (FCM): Subject to Firebase Terms of Service

ProofIt's use of Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. We access Google Drive only to upload and retrieve work photos — we do not access any other content in your Google Drive.

BHive Technologies is not responsible for any changes to Google's services, pricing, or terms that may affect ProofIt's functionality. We will provide reasonable notice of any significant changes to Google integrations that affect your use of ProofIt.

ProofIt's intellectual property: All rights, title, and interest in ProofIt — including but not limited to the App, Website, source code, design, logos, trademarks, and all content created by BHive Technologies — are owned by BHive Technologies. These Terms do not grant you any rights to our intellectual property except a limited licence to use the App as described in these Terms.

Licence to use: Subject to your compliance with these Terms and payment of applicable subscription fees, BHive Technologies grants you a limited, non-exclusive, non-transferable, revocable licence to download and use the ProofIt app on your personal device solely for your legitimate business or employment purposes.

Restrictions: You may not copy, modify, distribute, sell, sublicense, create derivative works from, or exploit any part of ProofIt without our express written permission.

"ProofIt" name and logo: The ProofIt name, logo, and brand are trademarks of BHive Technologies. You may not use our trademarks without prior written consent.

Ownership: You retain ownership of all content you submit to ProofIt — including photos, job titles, notes, and customer information ("Your Content"). We do not claim ownership of Your Content.

Licence to us: By submitting content to ProofIt, you grant BHive Technologies a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely for the purpose of providing the ProofIt service to you. This includes fetching your photos from Google Drive to generate PDF reports.

Content responsibility: You are solely responsible for Your Content. You represent and warrant that:

• You have the right to submit the content and grant the above licence
• Your Content does not violate any applicable laws or third-party rights
• Photos submitted as work proof accurately represent actual work performed at actual locations
• Customer information you enter is accurate and you have the right to store it in a third-party app
• You have informed your customers that their details are stored in ProofIt for work management purposes

No monitoring: BHive Technologies does not actively monitor the content of your work reports or photos. We only access specific reports when required for customer support, legal compliance, or technical troubleshooting — and only with appropriate authorisation.

ProofIt is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the App will be error-free, uninterrupted, or free from bugs or viruses
• Warranties regarding the accuracy or completeness of GPS coordinates recorded by the App
• Warranties that anti-fraud detection will catch all fraudulent activity
• Warranties that PDF reports generated by ProofIt will be accepted as legal evidence in any court, dispute, or regulatory proceeding

To the maximum extent permitted by applicable Indian law, BHive Technologies and its directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of ProofIt
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages resulting from unauthorised access to or alteration of your data
• Damages resulting from reliance on ProofIt reports as legal evidence
• Damages resulting from employment disputes between owners and staff that involve ProofIt data
• Damages resulting from Google service outages affecting ProofIt functionality
• Any damages exceeding the total subscription fees paid by you in the 3 months immediately preceding the claim

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages. In such jurisdictions, our liability is limited to the minimum extent permitted by law.

You agree to indemnify, defend, and hold harmless BHive Technologies and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your violation of these Terms
• Your use of ProofIt in a manner that violates any applicable law
• Your Content — including false work reports, inaccurate customer data, or infringement of third-party rights
• Any dispute between you and your staff members, customers, or third parties arising from your use of ProofIt
• Your violation of any third-party rights including privacy rights of your staff or customers

Termination by you: You may stop using ProofIt and delete your account at any time by contacting us at support@proofit.in. Deleting your account will cancel your subscription at the end of the current billing period. No refund is provided for unused subscription time except as described in Section 8.

Termination by us: BHive Technologies may suspend or terminate your account and access to ProofIt immediately, without prior notice or liability, if:

• You violate any provision of these Terms
• You engage in fraudulent activity including falsifying GPS locations or work records
• You use ProofIt for any illegal purpose
• Your account is used in a way that poses a security risk to ProofIt or other users
• We are required to do so by law or regulatory authority
• You repeatedly submit reports that our anti-fraud systems flag as suspicious after investigation

Effect of termination: Upon termination:

• Your access to the App and all data will be immediately suspended
• Your subscription will be cancelled — no refund for remaining subscription period
• Data associated with your account will be deleted per our data retention policy (Section 9 of Privacy Policy)
• Photos in your Google Drive are not deleted — you retain full control of your Google Drive

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of ProofIt, the parties agree to:

• Step 1 — Informal resolution: Contact us at legal@proofit.in with a description of the dispute. We will make reasonable efforts to resolve the dispute informally within 30 days
• Step 2 — Mediation: If informal resolution fails, the parties agree to attempt mediation through a mutually agreed mediator before pursuing litigation
• Step 3 — Litigation: If mediation fails, disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India

The Consumer Protection Act, 2019 and the Information Technology Act, 2000 apply to your use of ProofIt. If you are a consumer as defined under these Acts, nothing in these Terms limits your rights under those Acts.

BHive Technologies reserves the right to modify these Terms at any time. We will notify you of material changes by:

• Sending a push notification to the app
• Displaying a notice in the app when you next open it after changes take effect
• Updating the "Last Updated" date at the top of this page

For material changes that affect your rights or obligations — such as price changes or new usage restrictions — we will provide at least 30 days' notice before the changes take effect.

Your continued use of ProofIt after the effective date of changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using ProofIt and may request account deletion.

Minor changes such as grammar corrections, clarifications that do not affect substance, or additions of new features will take effect immediately without prior notice.

For questions about these Terms, billing disputes, account issues, or legal notices, please contact us:

We aim to respond to all legal and billing enquiries within 5 business days. For urgent account issues, we respond within 24 hours.